翻訳と辞書
Words near each other
・ Custos (Franciscans)
・ Custos (under-sacristan)
・ Customary land
・ Customary law in Australia
・ Customary law in South Africa
・ Customatix
・ Customer
・ Customer (Dis)Service
・ Customer (disambiguation)
・ Customer (song)
・ Customer Access and Retrieval System
・ Customer Account Data Engine
・ Customer acquisition cost
・ Customer acquisition management
・ Customer advisory council
Customer advocacy
・ Customer analytics
・ Customer attrition
・ Customer base
・ Customer benefit package
・ Customer communications management
・ Customer Cost
・ Customer data management
・ Customer delight
・ Customer Demand Planning
・ Customer dynamics
・ Customer edge
・ Customer engagement
・ Customer engineer
・ Customer equity


Dictionary Lists
翻訳と辞書 辞書検索 [ 開発暫定版 ]
スポンサード リンク

Customer advocacy : ウィキペディア英語版
Customer advocacy

Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer. It is a change in a company's culture that is supported by customer-focused customer service and marketing techniques.
==Customer advocacy business model==
A customer advocacy policy encompasses all aspects of customer contact, including products, services, sales and complaints. Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or recommending a competitor's product because it is better at meeting the customer's needs.
However, there are times when, if a customer is happy with you, they will pay more for the service as a 'per se' talent fee.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「Customer advocacy」の詳細全文を読む



スポンサード リンク
翻訳と辞書 : 翻訳のためのインターネットリソース

Copyright(C) kotoba.ne.jp 1997-2016. All Rights Reserved.